A: Yes, products can be returned at Kay Peace Shop. We strive to ensure our customers are completely satisfied with their purchases. If you are not happy with your order, you may return items within 30 days of delivery for a full refund, provided the products are unworn, unwashed, and in their original condition with all tags attached. Beauty products must be unopened and in their original packaging for a return. To initiate a return, simply contact our customer service team at customerservice@kaypeaceshop.com with your order details, and they will guide you through the process. For more information, please visit our Return Policy page on our website.

Monday - Saturday from 9am - 6pm.

A: At Kay Peace Shop, we prioritize our customers' needs and are here to assist you with any queries or concerns. If you need to contact our customer service team, please send email to support@kaypeaceshop.com or hit the chat button at the bottom of the homepage. Our dedicated team is available from Monday to Friday, 9 AM to 6 PM, to answer your questions regarding orders, products, returns, or any other inquiries. We look forward to helping you and ensuring your shopping experience with us is exceptional.

A: At Kay Peace Shop, we understand the importance of timely refunds for our valued customers. Once we receive your return and it is inspected, we typically process refunds within 5-7 business days. You will receive a confirmation email once the refund has been processed. Please note that the time it takes for the refund to be reflected in your account depends on your bank or credit card issuer, which may take an additional 3-5 business days. Your satisfaction is important to us, and we strive to ensure the refund process is as smooth and efficient as possible.

A: At Kay Peace Shop, we strive to process and ship orders as quickly as possible to ensure timely delivery of your women's clothing and beauty products. However, we understand that sometimes changes are necessary. If you need to cancel your order, please contact our customer service team within 24 hours of placing your order. Provide your order number and reason for cancellation. If your order has not yet been processed and shipped, we will be able to cancel it and issue a full refund. Unfortunately, if the order has already been processed or shipped, we will not be able to cancel it, but you may refer to our return policy for further instructions on how to return your items once received. Thank you for shopping with Kay Peace Shop!

A: At Kay Peace Shop, we are committed to offering you the highest quality products. Our women's clothing, beauty products, and Bible journals are carefully curated to ensure they meet our stringent standards of excellence. Each item in our collection is selected for its superior craftsmanship, durability, and style. As an online clothes store dedicated to your satisfaction, we focus on materials that are both comfortable and long-lasting, as well as designs that are both trendy and timeless. Whether you're updating your wardrobe, enhancing your beauty regimen, or seeking inspiration through our Bible journals, you can trust that every purchase from Kay Peace Shop reflects our passion for quality and attention to detail.

A: At Kay Peace Shop, we are committed to bringing our curated selection of women's clothing, beauty products, and Bible journals right to your doorstep, no matter where you are. We proudly serve customers across the United States and Internationally, ensuring timely and reliable delivery to all major cities and remote areas alike. Our aim is to make our products accessible to everyone who shares our passion for quality and style. Whether you're in the bustling city or a peaceful rural town, Kay Peace Shop is dedicated to meeting your fashion and beauty needs wherever you are.

A: At Kay Peace Shop, we strive to ensure timely delivery of all orders. However, there are occasions when shipments may be delayed due to unforeseen circumstances such as high demand, logistical issues, or external factors like weather conditions. If you experience a delay with your order, please follow these steps: 1. Verify your order confirmation email for the estimated delivery date and any tracking information. 2. Check the shipping carrier’s website using the provided tracking number for real-time updates on the status of your package. 3. If it is past the estimated delivery date and there's no new tracking information, please contact our customer service team, providing your order number and any relevant details. Our team at Kay Peace Shop is committed to resolving any issues promptly and ensuring you receive your items as soon as possible. We appreciate your patience and understanding.

A: At Kay Peace Shop, we strive to provide you with flexible and convenient delivery options to suit your needs. We offer the following delivery options: 1. Standard Shipping: Typically takes 5-7 business days. This is our most affordable option, ideal for customers who are not in a rush to receive their items. 2. Express Shipping: Typically takes 2-3 business days. Perfect for those who need their orders sooner. 3. Overnight Shipping: For those urgent purchases, overnight delivery is available, ensuring you receive your package the next business day if you order before 1 PM EST. All orders are processed within 1-2 business days. We also provide tracking information for all orders, allowing you to monitor your package from dispatch to delivery. At Kay Peace Shop, your satisfaction is our priority, and we are committed to ensuring your shopping experience is seamless and enjoyable.

A: Yes, you absolutely can leave specific shipping instructions with your order at Kay Peace Shop. During the checkout process, you will find a section labeled "Order Notes" or "Special Instructions." This is where you can include any specific requests or preferences for your delivery, such as preferred delivery times, instructions for leaving the package in a safe place, or any other pertinent information. We strive to accommodate your needs to ensure your shopping experience with Kay Peace Shop is as seamless and satisfying as possible. If you encounter any issues or need further assistance, our customer support team is readily available to help. Thank you for choosing Kay Peace Shop!

A: At Kay Peace Shop, we aim to provide a transparent and efficient shopping experience. Our standard shipping costs are determined based on the total order value and the shipping destination. For domestic orders within the United States, shipping is complimentary for purchases over $30 unless under promotion for Free Shipping. For orders below $30, a standard shipping fee of $6.99 applies. International orders are subject to variable shipping rates depending on the destination country and weight of the order, with detailed information provided at checkout. We strive to process and ship all orders promptly, ensuring you receive your curated women's clothing, beauty products and other products, in a timely fashion. For more detailed shipping information, please visit our Shipping Policy page on our website.

A: At Kay Peace Shop, we are committed to ensuring you receive your purchases in perfect condition. If you happen to receive a damaged item, please follow these steps for a prompt resolution: 1. Contact our Customer Service Team within 7 days of receiving your order. You can reach us via email at support@kaypeaceshop.com or through our website’s contact form. 2. Provide your order number, a detailed description of the damage, and clear photos of the damaged item. 3. Once we verify the damage, you have the option to choose between a replacement, full refund, or store credit. We apologize for any inconvenience and appreciate your understanding and cooperation in resolving this matter swiftly. Your satisfaction is our top priority at Kay Peace Shop.

A: If you have further questions about any product offered at Kay Peace Shop, we are here to help! You can reach out to our customer service team via email at support@kaypeaceshop.com. We strive to respond to all inquiries within 24 hours. Additionally, you can visit our FAQ section on our website where you might find answers to common questions. For a more immediate response, consider using the live chat feature available on our site during business hours. We are dedicated to ensuring you have the most positive shopping experience, whether you are looking for women's clothing, beauty products, or other products and services.